Workplace violence is anything that causes someone to feel that they are at risk of harm - threatening behaviour, verbal or written threats, harassment, verbal abuse, physical attacks, etc. And workplace does not just mean the traditional workspace – it can be at work-related events (trade shows, conferences), work social events, in clients’ homes, or even away from work but resulting from work – for example, a threatening call from a client to an employee’s home.
Doing a risk assessment allows you to break down potential hazards, prioritise the level of risk and put best practices in place to prevent future incidents. The risk assessment should be done in consultation with the employer, management, employees and the OH&S representative/committee.
A hazard is a thing/condition/substance/behavior, and the risk is the likelihood that the hazard will cause injury or disease. For example, if you're walking down a road the hazard would be getting hit by a car. The risk would be greater on a busy city street than on a quiet country road.
First you have to identify the hazard(s):
Take into consideration:
Risk factors can include:
|
Severity |
Permanent disability/fatality/significant property damage | Moderate | High | High |
| Serious injury/illness/property damage | Low | Moderate | High | |
| Minor injury or property damage | Low | Moderate | Moderate | |
| No injury or illness | Low | Low | Low | |
| Unlikely | Likely | Very Likely | ||
| Probability | ||||
Once you know the risk, you can prioritise which hazards need to be dealt with first, and either eliminate the risk, or work to reduce it.
CFIB members can contact a Business Advisor at 1-833-568-2342 or cfib@cfib.ca to request risk assessment guides and template policies.
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