Where to get information
Government Social Media Accounts:
Health Services
Residents who are displaced or impacted by the wildfire should call 811 for urgent/non-emergent health issues and medication-related concerns, including prescription refills.
The 811 Health Line is available 24 hours, seven days a week, providing:
Mental Health
If you are experiencing a mental health crisis or need support, call 811.
Domestic Violence Help Line
Call or text 1-888-709-7090 to access a province-wide 24-hours a day, seven days a week, helpline for individuals experiencing domestic violence. Click here for more info.
Home Insurance
Just like business insurance, you will want to get in touch with your home insurance provider to ensure that your house is covered for wildfire damage. This is much more common to be included in home insurance, however, it is always best to confirm. Additionally, if you have not catalogued goods in your house that you would like insured (that you would not be able to bring with you in an evacuation), now is a good time to do so. Take a picture of the item and receipt (if available) and write a description.
Emergency Evacuation Plan
Wildfires can move fast. If you have kids, pets or a significant other, it is important to have an emergency evacuation plan in place, including multiple evacuation routes planned (should one be closed), a house exit strategy, plus “ditch kits” (i.e., an overnight bag prepared in case you need to grab and run, including non-perishable foods and water). Know where you are going to go. Do you have family or friends you can stay with? Call them now to confirm so you don’t have to scramble and fight for hotel space. Having a plan in place will help you to maintain your calm and be prepared.
Mortgage
CMHC encourages homeowners to contact their financial institution at the first sign of difficulty to discuss their individual situations and options.
CMHC provides lenders with options for homeowners that may be impacted by these unfortunate events including:
For more information, homeowners may consult “How to Deal with Mortgage Payment Difficulties”.